Terms & Conditions

Welcome to OH MY LUXE!

Terms and Conditions for Buying NEW and USED Luxury Items

1. Item Condition:

- All items are sold in used or new condition. We provide detailed descriptions of each item, and any existing defects or imperfections will be clearly stated.

2. Authenticity:

- We guarantee the authenticity of all luxury items. Proof of purchase or certificates of authenticity can be provided upon request. We source our items from trusted suppliers and authorized retailers to ensure their genuineness.

3. Pricing and Payment:

- Prices are listed in the local currency and include all applicable taxes. Payment is required at the time of purchase. We accept various forms of payment, including credit cards, debit cards, and electronic transfers.

4. Shipping and Delivery:

- Buyers are responsible for shipping costs, which are calculated at checkout. Delivery times may vary depending on the destination. We aim to dispatch orders promptly and provide tracking information for all shipments.

5. Returns and Exchanges:

- Returns are accepted within 14 days of purchase if the item does not match the description. Items must be returned in their original condition, with all original packaging and tags intact. Please note that all items are shipped with security tags. Once these tags are removed, the item is considered used, and we will not accept returns.

6. Limitation of Liability:

- We are not liable for any indirect, incidental, or consequential damages resulting from the purchase or use of our products. Our liability is limited to the purchase price of the item.

7. Governing Law:

- These terms and conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with these laws.

By making a purchase, you agree to abide by these terms and conditions. These terms ensure a fair and transparent transaction for both the buyer and the seller.