Returns & Refund Policy

Refund Policy for OH MY LUXE

Returns: Returns are accepted within 14 days of purchase if the item does not match the description.

Condition of Items: Items must be returned in their original condition, with all original packaging and tags intact. Please note that all items are shipped with security tags.

No Returns if Tags Removed: Once these security tags are removed, the item is considered used, and we will not accept returns.

Refund Process: To initiate a return, please contact our customer service team. Once the returned item is received and inspected, we will process your refund.

Refund Method: Refunds will be issued to the original payment method.

Exchanges: We do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.

Non-Refundable Items: Certain items, such as personalized or intimate apparel, are non-refundable

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail sales@ohhmyluxe.com